AARP:
WHO ARE WE
AARP TAX-AIDE IS
A free, nationwide, confidential service that prepares tax returns and answers tax questions;
Available to taxpayers with low-and middle-income, with special attention to age 60 and older;
A charitable, non-profit program administered by the AARP Foundation; Over 32,000 IRS-certified volunteers committed to high-quality service through thorough training and quality review of their work.
WHO DO WE SERVE
Our emphasis is on taxpayers with low- and middle-income. 2003 statistics show customer ages range from 18 to 80; customer marital status show 30% widowed and 37% married; 61% are female; 78% are White non-Hispanic; 44% of annual household income is under $20,000; 35% are four+ times repeat customers; 66% retired
WHERE DO WE SERVE OUR CUSTOMERS
Most customers receive in-person counseling at one of the estimated 8,400 sites nationwide. Sites are located in malls, libraries, banks, senior centers, and other convenient facilities.
HOW MANY VOLUNTEERS SERVE
Over 32,000 in 2003 All sites are staffed by IRS certified volunteers. Classroom and alternative tax training is followed by an IRS certification exam. Upon passing the exam, the volunteer tax preparer commits to volunteer an average of four hours per week over the tax season.
LOCATING SITES
We're easy to find. Call toll-free 1-888-AARPNOW (1-888-227-7669) or use the AARP Tax-Aide web page (http://aarp.org/taxaide).
AARP TAX-AIDE offers free electronic filing at more than 3,600 sites nationwide.
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